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Shipping Policy



Once orders have been shipped by ESQ Jewellery, all shipping enquiries should be forwarded to Australia Post or DHL directly.
All shipping fees are non-refundable. Customers are responsible for all postage and re-postage of returns and exchanges, as ESQ Jewellery does not refund delivery charges, or the cost of returning products except when a product is received faulty.


Free express shipping is available for orders over $150. Orders under $150 will incur a fee of $10 for express shipping.

All orders dispatched by ESQ Jewellery are sent via Australia Post Express Post Service. Estimated delivery time is 2-3 business day within the Australia Post network.


All international orders dispatched by ESQ Jewellery will incur a flat rate fee of $25 for shipping via DHL Express. Free international shipping is available for all orders over $150.00. Please allow 7-10 business days for delivery.

Please consider clearance, duties, customs and taxes when ordering. Esq Jewellery does not cover any charges of these charges and it is the sole responsibility of the receiver or purchaser.