Fine jewellery is delicate, so taking care where you can will ensure your piece has a long life.
But we understand sometimes life happens, and your beloved piece can get caught in the crossfire! Please do not hesitate to reach out to our team for all aftercare enquiries by following the instructions below.
Esq Jewellery offers a repair service for all Esq pieces (where deemed repairable) with our accredited in-house jeweller.
If your piece falls within our warranty terms, this is a complimentary service.
To proceed with our repairs service, please contact Esq Jewellery with your order #, your full name and address, and photographic evidence with a brief description of the fault.
A note on our repair service
Our jeweller will be taking a little break over the Christmas period & January. We will still be accepting repairs, however they will not be completed until he returns.